Baggage and Seats
1. How much baggage can I bring?
Your baggage allowance is shown during booking and on your booking details page. You can often add more baggage during or after booking. Check the airline's website for weight and size limits.
2. What is the size limit for cabin and checked bags?
This varies by airline. Check the airline's website for specific weight and dimension restrictions.
3. Can I add extra or oversized baggage after booking?
Yes. Visit the airlines site for web-checkin to add more baggage. If the option isn't available, contact us for help.
4. What items are allowed in my cabin bag?
Each airline has its own rules, especially for liquids and sharp objects. Check the airline's website for permitted items.
5. Can I bring baby food or medicine in my cabin bag?
Yes, essential baby food and medication are usually allowed. Still, confirm with the airline and airport as rules may vary.
6. Can I travel with a pet?
Possibly, depending on the airline. Contact us to check availability and fees for adding a pet to your booking.
7. Can I choose my seat after booking?
Seat selection is often available during or after booking, sometimes for a fee. If you don't see this option, contact us.
Check-in and Boarding Pass
8. How do I check in for my flight?
Go to the airline's website 24 hours before departure. Use your booking reference to check in and receive your boarding pass via email.
9. Where can I find my boarding pass?
You'll receive it after checking in online or at the airport. Most airlines send it via email or allow download from their site.
10. When should I enter my passport or ID details?
Usually during booking or check-in, depending on the destination and airline. Enter details exactly as shown on your documents.
Booking a Flight
11. Can I choose my meal preference for the flight?
Yes, if the airline offers meal options, you can select your preference during booking or afterward through airline's site. If not available, contact us and we'll help arrange it with the airline.
12. Can I book a flight for an unaccompanied child?
No. We don't support bookings for unaccompanied minors. Please check directly with the airline.
13. How do I book for a large group?
You can book for up to 9 people per reservation. For more than 9, make an additional booking.
14. How should I enter my name when booking a flight?
Enter your name exactly as it appears on your passport or travel document. Mismatches may result in denied boarding.
15. How do I pay for my booking?
We accept credit cards, debit cards, UPI and internet banking.
16. Can I get a payment receipt or invoice?
Yes, your booking confirmation includes a detailed invoice. You can also download it from your booking details page.
Changes, Cancellation, and Refunds
17. Can I change my flight or cancel it?
It depends on your ticket's fare rules and airline policy. Check your booking details or contact us for help. Fees may apply.
18. How do refunds work?
We apply for a refund with the airline on your behalf. Once we receive it, we process it to your original payment method. Timelines vary by airline and payment provider.
19. Can I change a traveller's name?
Most airlines don't allow name changes. If possible, a fee may apply. Contact us to check your options.
Flight Confirmation and Assistance
20. I need special assistance—what should I do?
After booking, contact us with your needs. For wheelchair assistance, provide dimensions and battery details if applicable.